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In the past few months, we have been responding to changes in the Health and Social Care sector and making decisions about the best way for Imagineer to continue offering Training, Support Brokerage and support for organisations in relation to Self Directed Support and Personalised Care.

Since 2012, Imagineer has continuously flexed and changed shape in response to different governments, new legal frameworks and policy drivers in relation to Health and Social Care. We have flourished as a small organisation, and have grown our team via a network of associates, extending our reach to further areas in the UK. We have delivered lots of meaningful work over this time, supporting local community-based initiatives, organisational change and development; and the delivery of numerous projects which have centred around the practice of support brokerage. We have delivered training at organisational, local and national level and we have provided mentoring and coaching support to individual practitioners and teams.

As the demand for our work has grown, so has our team! We now operate via a network of practitioners, all bringing significant skills and experience to the delivery of support brokerage.

Our values at Imagineer have always steered our thinking and practice.

The changing shape of the wider social care sector has led us to explore a more equitable team model rather than a hierarchical approach, which provides opportunity for different team members to flex their capacity and explore other projects, areas of focus, passions and interests outside of Imagineer, whilst remaining part of the community of practice.

Two specific team changes to note are Liz and Mollie (who are our longest-serving members of the core team!)

Liz founded Imagineer in 2012, and is excited to be carving out an opportunity to have more time to follow some of her interests which include coaching, dementia care and support; and system change influencing around deinstitutionalisation. Liz is stepping down from her substantial role as Managing Director of Imagineer, but is remaining as a Director on the board, and will still be involved in some of our delivery work alongside other members of the team.

Mollie joined Imagineer as an apprentice in 2013 and has grown the Graphic Facilitation aspects of our work to a point where she is now ready to fly solo! The Big Picture Graphic Facilitation will now be led by Mollie as an enterprise on its own, and she will continue to offer Graphic Facilitation work in partnership with Imagineer in the future. Do sign up for her newsletter if you’re interested in keeping up-to-date with what she’s doing!

As a team, we’re excited about the continued influence of Imagineer’s work, particularly through our work with NHSE to support hospital discharge of people with learning disabilities and autistic people. We’re also keen to continue growing our networks and connect with a wider reach of people interested in our work. If you’d like to be part of the network, please join our online community ‘Be Better Together’ to continue the conversation about Self Directed Support, strengths-based practice and community.

You’re also welcome to sign up for our monthly newsletter here.

In acknowledgement of Deaf Awareness Week 2021; we wanted to share the story of a lady called Emma who is registered as Deaf, that we’ve worked alongside to provide Support Brokerage with.

How we work with Emma

Emma is registered as Deaf; and she uses British Sign Language and an Alternative & Augmentative Communication (AAC) Device to communicate. We have been working alongside her, enabling her to Self-Direct her own support, using Support Brokerage approaches. To make sure that Emma is in the driving seat for planning and designing her support, we worked out the best way to communicate to organise meetings; which included times, places and who to invite. Emma communicated about this via email as she is able to access this independently and she can reply using the technology available to her.
When we meet in person, Emma has a BSL interpreter available to her which means that she can understand what has been shared or spoken about. To make sure the meeting and the discussion remains focused on and about her, we check any ideas and suggestions put forward with her and await her response or her decision before documenting anything.
We take paper and pens with us whenever we’re meeting with her so we can document ideas and information that will form her plan. This ensures that she can see what is being recorded and can make sure it is correct- we are continuously double-checking with her all the time.
We have also learned certain communication through body language and gestures so that we can develop a mutual understanding without fully relying on the spoken word. All of these approaches have been agreed and developed with Emma as her preferred way of working and communicating with us.

How does Support Brokerage work with Deaf people, and those with hearing impairments?

Support Brokerage can be used as a range of approaches to enable people in a very individual and personalised way to take control and remain in the driving seat with making plans for their own care and support.
At Imagineer, we work alongside many different people who approach us with their individual support requirements; and we tailor our approach to them, according to what their preference for our involvement is:
-Tailored communication support
-Visual information gathering and planning techniques
-Flexible arrangements around meetings
-Involvement of Family, Friends and/or Circle of Support

If you would like to know more about Support Brokerage, please visit our website.

 

Imagineer Training and Mentoring

Graphic Facilitation Training

Get Creative with our Graphic Facilitation Training! This is an online training course.

> Find out more and book

Support Brokerage Mentoring

Group mentoring and individual sessions can be provided for peer support with other independent brokers from around the UK.

> Find out more and book

Support Brokerage Training

The course is designed as a full programme which will give you all of the information, understanding and practical tools you need to be able to practice as an Support Broker.

> Find out more and book
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