Supporting people to feel hopeful, identify their own purpose and confidently take action.

What do we do?

“To enable people to shape their own futures and reach for their aspirations.”

That’s why we’re here. That’s why we do what we do.

We support people with learning difficulties, physical disabilities, mental health issues or those who are experiencing social isolation to do just that.

We ensure that they are placed in the centre of their own lives empowering and enabling them to determine the support they need.

Person-centred, self-directed.

What is Good Help

Good Help supports people to feel hopeful, identify their own purpose and confidently take action. Good Help can support people to create a positive cycle of action that helps them move towards their goals. This can lead to transformational changes in their life cycle.

The Good Help Principles

We follow the seven characteristics of Good Help:

1. Power sharing

The relationships between professionals and people should allow power to be shared rather than ‘directing’ people to do things. An adult-to-adult relationship needs to be established, in which each person’s knowledge and ideas are considered equally.

2. Enabling conversations

The way that conversations are structured and that questions are asked can help people to think through what’s important to them and to come up with their own solutions. These conversations build a sense of safety, trust, ownership and motivation for action.

3. Tailoring

For help to be transformational, it needs to be personalised. This can be achieved by helping people to define their own purpose and goals. This might sound obvious, but may programmes offer a standardised approach that can feel impersonal and mechanistic.

4. Scaffolding

Practitioners can start to step back as the people they help build enough confidence to take action alone. This ensures change is sustained. Help may need to be ongoing for some people, but should create opportunities for people to take action themselves where possible.

5. Role modelling and peer support

Positive relationships expand our sense of what is possible and help us do things we wouldn’t attempt alone. Often the most powerful relationships are with people we consider similar to ourselves.

6. Opportunity making

Sometimes opportunities need to be created or barriers need to be removed to help people take action. This may require help from an external source. Examples include brokering relationships which lead to new voluntary or paid work, or other health creating or educational activities.

7. Transparency

Professionals (and their organisations) often have access to information about people that is not routinely shared with people themselves. Having open and shared data is an important part of building an adult-to-adult relationship and supporting people to make informed decisions.